• Provide clinical and technical support of Carmat Assist Device Systems (TAH) in the assigned geographical area.
• Provide training, in service support and clinical assistance for new and existing Carmat customers, potential customers, distributors and their clinical and sales specialists.
• Work with Integrity and communicate regularly with management to keep them informed of what is being observed in the field relative to Carmat and other VAD players or competitors.
• During study phase, work with customers to identify suitable candidate for the Carmat study.
• Responsible for providing technical and clinical support to customers, sales team and distributors.
• Participate in 24 hours/7 days support to customers
• Coordinate and assist all centres in an assigned geographical region with the training manager
• Maintain contact with customers in order to assess clinical and educational needs.
• Evaluate customer needs and recommend appropriate product modifications or assessments.
• With the training manager, create, maintain, and update educational materials.
• Assist in the promotion of Carmat’s product to prospective clients in cooperation with the sales team and distributors.
• Evaluate product viability and planned product improvements and modifications.
• Complete clinical reports as requested by management, and completes all additional documentations requested by management in a timely basis.
• Protect and act responsibly towards all company equipment and confidential information.
• Provide support at Trade shows as requested by management.
• Maintain a good driving record.
• Ability to work effectively from a home office base and must provide the majority of their own typing, filing, and communications support.
• Perform other duties as assigned by supervisor.
• Pro-actively and consistently communicate and provide necessary information within team and cross functional departments to achieve the Company goals and enhance business practices

 

• Carmat product and mechanical circulatory support field and environment expertise.
• Master in physiopathology in Heart failure.
• Notions of drugs and device treatment of Heart failure.
• Ability to coordinate a high level of activity under a variety of conditions and constraints.
• Physician Degree or some other medical discipline. Graduate Degree desirable.
• Mother of the assigned area in required
• Fluent german and english
• Previous experience within the VAD industry is a plus.
• Cardiac Care experience preferred.
• Proven competency as a Clinical Specialist or similar role within the HF industry.
• Bio medical engineer Physician (ICU or CCU), clinical publications, and group presentations experience desirable.
• Computer literacy required.

• Home office base

The person occupying the position must be able to travel extensively including internationally if required.