Carmat aims to meet a major public health challenge related to cardiovascular diseases, namely heart failure, the leading cause of death in the world. More specifically, Carmat aims to provide a lasting solution to the treatment of terminal heart failure, a disease for which there are very few effective options today - the main one being heart transplants – and affecting at least 26 million people worldwide. Thanks to its unique design and physiological functions, the CARMAT total artificial heart could, subject to the success of ongoing clinical trials, save the lives of thousands of patients each year, without risk of rejection and preserving their quality of life.
Missions and Responsabilities
- To provide clinical and technical support of Aeson predominately in Europe, especially France and Germany.
- Provide training, in service support and clinical assistance for new and existing Carmat customers, potential customers, distributors and their clinical and sales specialists.
- Work with Integrity and communicates regularly with management to keep them informed of what is being observed in the field relative to Carmat and other VAD players or competitors.
- During study phase, work with customers to identify suitable candidate for the Carmat study.
- Responsible for providing technical and clinical support to customers, sales team and distributors.
- Participates in 24 hours/7 days support to customers • Coordinates and assists with the training manager of all centres in an assigned geographical region
- Maintains contact with customers in order to assess clinical and educational needs.
- Evaluates customer needs and recommends appropriate product modifications or assessments.
- With the training manager, creates, maintains, and updates educational materials.
- Assists in the promotion of Carmat’s product to prospective clients in cooperation with the sales team and distributors.
- Evaluates product viability and planned product improvements and modifications.
- Completes clinical reports as requested by management, and completes all additional documentations requested by management in a timely basis.
- Protects and acts responsibly towards all company equipment and confidential information.
- Provides support at Tradeshows as requested by management.
- Maintains a good driving record.
- Ability to work effectively from a home office base and must provide the majority of their own typing, filing, and communications support.
- Performs other duties as assigned by supervisor.
- Pro-actively and consistently communicates and provides necessary information within team and cross functional departments to achieve the Company goals and enhance business practice
Knowledge & Skills:
- Carmat product and mechanical circulatory support field and environment expertise.
- Master in physiopathology in Heart failure.
- Notions of drugs and device treatment of Heart failure.
- Ability to coordinate a high level of activity under a variety of conditions and constraints.
Educational requirements:
- Physician Degree or some other medical discipline. Graduate Degree desirable.
- English mother Tung,
- German second language
Experience
- Previous experience within the VAD industry is a plus.
- Cardiac Care experience preferred.
- Proven competency as a Clinical Specialist or similar role within the HF industry.
- Bio medical engineer Physician (ICU or CCU), clinical publications, and group presentations experience desirable.
- Computer literacy required.
- Candidate must be highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized
Localization
Home office and business trip all over EMEA